Privacy Policy

1. Who We Are

This Privacy Policy applies to Proventures Media Rentals Ltd, a private limited company registered in England and Wales (Company No. 17198020), whose registered office is at Flat 7 Europa House, 11 Marsham Way, Gerrards Cross, England, SL9 8BQ.

We are the data controller for personal information collected through this website and through our rental enquiry communications.

2. Information We Collect

We may collect and process the following types of personal information:

• Your name and contact details (email address, phone number) provided through the rental enquiry form
• Company or organisation name where provided
• Project details and descriptions submitted through the enquiry form
• Equipment requirements, dates, location and other project-specific information you provide
• Communications between you and Proventures Media Rentals Ltd relating to rental enquiries
• Technical information collected automatically through website cookies (see our Cookie Policy)

3. How We Use Your Information

We use your personal information for the following purposes:

• To respond to rental enquiries submitted through this website or by email
• To discuss suitable equipment options based on your project requirements
• To confirm equipment availability and rental terms per enquiry
• To communicate with you throughout the rental enquiry and arrangement process
• To maintain records of rental enquiries and arrangements for operational purposes
• To comply with applicable legal and regulatory obligations

4. Legal Basis for Processing

We process your personal data on the following legal bases under UK GDPR:

• Legitimate interests: responding to rental enquiries you submit and managing the enquiry and rental process
• Contractual necessity: where a rental arrangement is made, processing your information as necessary to fulfil that arrangement
• Legal obligation: where we are required to process data to comply with applicable law
• Consent: where you have provided explicit consent, such as through the enquiry form consent checkbox

5. Data Retention

We retain personal information collected through rental enquiries for as long as necessary to respond to and manage the enquiry, and for a reasonable period thereafter for operational and legal purposes. Where a rental arrangement is made, we retain relevant records as required by applicable law and business obligations.

Where no rental arrangement results from an enquiry, personal data is generally retained for a limited period to allow for follow-up communications and then securely deleted or anonymised.

6. Sharing Your Information

We do not sell your personal information. We may share your information with third parties only where necessary for the purposes described in this policy, including:

• Service providers who assist with our operational processes (subject to data processing agreements)
• Where required by law, court order or regulatory authority

7. Your Rights

Under UK GDPR, you have the following rights in relation to your personal data:

• Right of access: to request a copy of the personal data we hold about you
• Right to rectification: to request correction of inaccurate data
• Right to erasure: to request deletion of your data in certain circumstances
• Right to restrict processing: to request that we limit how we use your data
• Right to data portability: to receive your data in a structured, machine-readable format
• Right to object: to object to processing based on legitimate interests

To exercise any of these rights, please contact us at [ADD CONTACT EMAIL]. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

8. Cookies

This website uses cookies. Please refer to our Cookie Policy for details of the cookies we use and how to manage your preferences.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of this website after changes are posted constitutes your acceptance of the updated policy.

10. Contact

For any privacy-related questions or to exercise your data rights, contact Proventures Media Rentals Ltd at: